Refund + Returns Policy

Returns

Given that coffee is a perishable good, we do not accept returns. Your experience is top priority and we would love to hear from you if you are not pleased with your purchase. Please email us at thecuppabrew@gmail.com within 15 days of your purchase.

Replacement

We only replace items if they are defective or damaged. If you need to replace your item, send us an email at thecuppabrew@gmail.com. Please do not send your purchase item back to CuppaBrew.

Refund

Refunds can be extended to customers who received substantially damaged products. To complete a refund, we require a receipt or proof of purchase. Email your proof of purchase to thecuppabrew@gmail.com.

Upon approval of your refund request, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.